Effective Date: June 3, 2024
This Privacy Policy describes how Odogwu Resorts and Luxury Villas (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website (https://www.odogwuRLV.com) page (the “Site”) or our services related to booking luxury hotels and villas (the “Services”).
Information We Collect:
- Personal Information: When you book a hotel or villa through our Services, we may collect personal information such as your name, contact information (including email address and phone number), billing information (including credit card details), passport information (for international travelers), and any preferences you provide regarding your stay.
- Usage Data: We may also collect information about your activity on the Site, such as the pages you visit, the properties you search for, and the bookings you make. This information may be collected using cookies and other tracking technologies.
How We Use Your Information:
We use the information we collect for various purposes, including:
- To process your bookings and provide the Services you request.
- To send you information about your upcoming reservations and confirmations.
- To personalize your experience on the Site and recommend hotels and villas that may interest you.
- To improve the Site and Services.
- To send you marketing communications, such as newsletters and promotions (with your consent).
- To comply with legal and regulatory requirements.
Sharing Your Information:
We may share your personal information with third-party service providers who help us operate the Site and provide the Services, such as payment processors, property owners and managers, and marketing agencies. These service providers are obligated to protect your information and use it only for the purposes we have authorized.
We may also disclose your personal information if required by law or to protect our rights or the safety of others.
Your Choices:
You have the following choices regarding your information:
- Accessing and Updating Your Information: You can access and update your personal information by contacting us directly at customerservice@OdogwuRLV.com
- Opting Out of Marketing Communications: You can unsubscribe from marketing communications by clicking the “unsubscribe” link in any email you receive from us.
- Withdrawing Consent: You can withdraw your consent to our collection and use of your personal information at any time.
Data Security:
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.
Children’s Privacy:
Our Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will post any changes on the Site and notify you by email (if you have provided us with your email address).
Contact Us:
If you have any questions about this Privacy Policy, please contact us at:
[customerservice@OdogwuRLV.com] [571-503-0262] [877-636-4988] [8401 MAYLAND DR, STE A, RICHMOND, VA 23294]